Poncho Productions Pty Ltd are on the hunt for an experienced Account Director with extensive digital project management and implementation abilities to join our Account Service team. You'll hold accountability for managing client relationships and client communication, and most importantly, ensure that we're exceeding client expectations and delivering on their business objectives.

In particular, we are seeking a candidate with extensive digital expertise and experience to focus on and grow our digital offering by managing the Digital & Technical teams in the design and development of mobile app and website projects. Experience in gamification for learning and behaviour change is essential.

To qualify for this role, you need to be flexible, efficient, digital-savvy and always up for a challenge. You will work with the Creative, Digital and Media teams to manage and deliver a wide range of projects from digital design and development, business & brand strategy, campaign management, video production and media strategy & planning. This is an excellent opportunity to work on a wide range of clients; from FMCG, Property and Travel, to Government and Retail, and so demonstrable experience in these areas is preferred. Additionally, you would be expected to work on new business development, actively seeking new clients and opportunities and able to write and respond to tenders with a proven track record of success.

About you

You have been at Account Director level for at least 2 years and can demonstrate extensive digital experience and a deep understanding of technical process and implementation, having worked directly with Software Developers and DevOps Engineers. You possess a genuine drive to provide a world-class client experience and feel at home within a fast-paced agency environment.

• Have a confident and can-do attitude - be persuasive, able to sell work and ideas, and respond positively to feedback.
• Be able to nurture client relationships and ensure that everyone comes out feeling like they have been heard, are valued, and have what they need.
• Be resilient and positive in difficult situations.
• Be able to juggle competing demands from clients and the agency.
• Genuinely care - about the project, the client, our work, and our team.  Have a strong work ethic and go the extra mile to get the project across the line.
• Be organised, with strong attention to detail and time management skills.
• Be a team player - collaborate with our team and the client, and be willing to work together to get the best outcomes. 
• Be an effective communicator, both verbally and in writing.

Responsibilities include:

Account & Project Management:

• Build and maintain relationships with clients through regular meetings, phone calls and emails
• Be the first point of contact for client questions and requests
• Receive client briefs, large and small - fill in the gaps, read between the lines, and ensure they are faithfully communicated with our team
• Conduct meetings with clients and keep them informed about the current work status of their projects
• Manage and organise client feedback to ensure it is actioned accurately and in a timely manner
• Use your knowledge and skills to push clients, the team and the agency in the most productive direction
• Ensure the creative or digital solution remains faithful to the brief - advocate for the client and our creatives
• Manage the project budget and achieve deadlines. Where this isn't possible, communicate to the client and your team to ensure any problems are dealt with before they become problems

Digital expertise

• Experience in both waterfall and agile project management methodologies is highly desirable
• Familiarity with Unity3D - animation, level design and planning, Flutter, and experience using both WordPress and Drupal CMS

• Understand the website and mobile app development process from UX & UI through to launch
• A deep understanding of the theory of gamification and how it relates to education and behaviour change
• Have a sufficient understanding of website and app hosting, architecture, and maintenance requirements to be able to write and support Service Level Agreements

Strategy & Branding

• Understand what strategic branding is and be able to explain the process and value to others
• Manage the delivery of a visual identity, from concept through to implementation and rollout
• Conducting research on clients’ current marketing strategies, customer profile, and market share to develop a strong sense of strengths, weaknesses, and opportunities to improve brand positioning
• Successfully translate a brand’s strategy or story into marketing collateral and advertising campaigns by successfully collaborating with creative teams including web and graphic designers, copywriters, and video production crews

Business Development

• Actively seek new clients and opportunities - be able to talk to our capabilities and experience confidently and convincingly
• Identify accounts that might be decreasing in activity and reach out with new opportunities to ensure that they are retained
• Scope client requirements and develop robust solutions across brand, media and digital, while balancing the needs of the client against the agency's bottom line
• Produce compelling proposals that meet the client requirements, and manage the procurement process through to an approved project
• Write and respond to tenders with a proven track record of success

If you’re keen to join a fantastic group of people and work with great clients, please email your cover letter and CV to hr@bcm.com.au

You can find out more about us at bcm.com.au or ponchoproductions.com.au  

Please note: we will only contact those who have been short-listed for an interview, and thank you for your interest in BCM/Poncho

Portrait Photographers Reed Graduations

Reed Graduations is looking for tertiary qualified photographers to join our amazing team, full training provided.

Reed Graduations, Australia's premier provider of University graduation services and photography, is seeking Canberra based, outstanding portrait photographers to work on a casual basis.

The successful applicants will have outstanding communication skills and a vibrant personality, and be confident dealing with a diverse range clientele as well as large groups.

You will be extremely well presented and a true team player who is open to learning and happy to work as part of a large, tight-knit team.

A minimum 2 year tertiary qualification in photography is essential

As part of your employment with Reed Graduations you will have ongoing training and may also have occasional opportunities to travel interstate and overseas.

You must be flexible in your availability and willing to work some long and unusual hours, including the occasional weekend.

Payrate are based on a KPI system rated on performance which is scaled from $27-$40ph.

We are currently hiring for photographers to begin shooting in early October, with training commencing immediately.

NB: This work is seasonal and highly suited to photographers looking to supplement their income whilst running their own business.

To apply for this position please send your CV and a brief cover letter

Emma Rush
Event Manager
Head Photographer
emma.r@reedgraduations.com.au

My client is a well regarded digital agency, specialising in high quality web & app design and development, digital strategy and UX.  Having organically grown since inception, they're ready to appoint a Sales Executive to their tight-knit team. This role is suited to someone with a background in digital technologies - perhaps from an Account Management, Client Services or Business Development role in a digital agency or web platform with an understanding of how technology, user experience and marketing intersect. 

Elements of the role you'll love:

• Working in a business with a strong background of organic growth (including 2020), and a sound reputation for quality

• A team atmosphere that's 'salt of the earth', professional and fun.  A pinnacle team in Brisbane's digital community.

• Knowing you're scoping projects that will be delivered beautifully - selling a product suite you can be proud of

• Growing the customer base with a strong foundation of brands & projects to leverage

• A commission package that's uncapped.

Once appointed, here's what the role looks like:

• Fielding new enquiries both on the phone & online, and booking meetings with prospective clients

• Developing sales strategies and leading their execution in line with the strategic direction

• Building strong rapport with potential clients and executing strategies to actively grow the customer base

• Translating client requirements into written briefs

• Maintain a healthy pipeline of prospective clients through the active promotion

• Help promote the brand through attending industry events (where possible, creating online events in their place) to actively growing your network.

• Increasing referral business through the nurturing of partner relationships.

Here's what we'd love to see in your background:

• Experience in a digital agency or tech platform in a role such as digital strategy, account management or business development.

• A good (if not great) understanding of UX, web design & development and digital strategy, and an insatiable curiousity to increase your understanding

• A history of bringing your A-game to your role.  This is a highly proficient team, and great people love to work with great people. 

• Values alignment - we're looking for self-determination, personal accountability, team-centricity & humility.

City fringe location.